Seasonal Client Service & Receptionist – Tax Office

H&R Block, Inc.; Lexington (VA); Sur place; USD 18 000 - 37 000; Temps partiel

Résumé du poste

H&R Block, Inc. in Lexington, VA is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling, supporting daily office operations in person.

You will work with tax professionals, handle client check-ins, organize documents, and help keep the office professional and efficient during tax season. Training is provided with opportunities for growth.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to work with clients and team members.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Connaissances

Client-centric experience

Interpersonal skills

Communication skills

Multitasking

Office software

Formation

High school diploma/GED or equivalent

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. in Lexington, VA is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling, supporting daily office operations in person.

You will work with tax professionals, handle client check-ins, organize documents, and help keep the office professional and efficient during tax season. Training is provided with opportunities for growth.