Seasonal Client Service & Receptionist for Tax Help

H&R Block, Inc.; Glenville (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and help connect them with the right tax professional. You’ll answer phones, greet guests, schedule appointments, and support the team to ensure every client leaves satisfied.

In a fast-paced, people-focused environment you’ll multitask, stay organized, and help maintain a clean, welcoming office. Flexible hours and multiple locations may be required.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients' needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and help connect them with the right tax professional. You’ll answer phones, greet guests, schedule appointments, and support the team to ensure every client leaves satisfied.

In a fast-paced, people-focused environment you’ll multitask, stay organized, and help maintain a clean, welcoming office. Flexible hours and multiple locations may be required.