Seasonal Client Services Specialist - Fast-Paced Tax Office

H&R Block, Inc.; Three Rivers (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional.

In this fast-paced, friendly role you will schedule appointments, maintain a welcoming reception, support the office team, and help ensure every client leaves satisfied. This on-site position offers flexibility and exposure to tax services in a busy office environment.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Fast-paced environment experience

Customer service experience

Multitasking

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional.

In this fast-paced, friendly role you will schedule appointments, maintain a welcoming reception, support the office team, and help ensure every client leaves satisfied. This on-site position offers flexibility and exposure to tax services in a busy office environment.