Seasonal Client Service Receptionist

H&R Block, Inc.; Hermitage (MO); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, Inc. in Hermitage, MO is seeking a seasonal Client Service Professional/Receptionist to greet clients and connect them with the right tax professional.

You will answer phones, schedule clients, and ensure needs are met across in-person, phone, or virtual interactions, while keeping the office organized. This role offers flexibility across locations within a fast-paced team environment that builds strong client relationships.

Qualifications

• High school diploma or equivalent.
• Experience in fast-paced customer service environment.
• Ability to multi-task and stay organized.
• Comfort greeting clients and scheduling appointments.

Responsibilities

• Answer phones and greet clients in a friendly, welcoming manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Hermitage, MO is seeking a seasonal Client Service Professional/Receptionist to greet clients and connect them with the right tax professional.

You will answer phones, schedule clients, and ensure needs are met across in-person, phone, or virtual interactions, while keeping the office organized. This role offers flexibility across locations within a fast-paced team environment that builds strong client relationships.