Seasonal Client Service Receptionist

H&R Block, Inc.; Circleville (OH); On-site; USD 21,000 - 23,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, schedule appointments, and support daily office operations in person at our Ohio office. You will coordinate with tax professionals, manage check-ins, and ensure a professional client experience, while handling confidential information with discretion.

Ideal candidates have client-focused experience, strong communication, multitasking ability, and familiarity with basic software tools.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools

Responsibilities

• Greet clients and provide a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Interpersonal skills

Multitasking

Attention to detail

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, schedule appointments, and support daily office operations in person at our Ohio office. You will coordinate with tax professionals, manage check-ins, and ensure a professional client experience, while handling confidential information with discretion.

Ideal candidates have client-focused experience, strong communication, multitasking ability, and familiarity with basic software tools.