Seasonal Client Service Specialist

H&R Block, Inc.; Cross City (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, connect them with the right tax professional, and schedule appointments. You’ll support in-person, phone, and virtual service while maintaining a tidy, organized office environment and assisting with additional duties as needed.

This seasonal role emphasizes delivering outstanding client experiences and building relationships that grow stronger over time.

Qualifications

• Experience in a fast-paced environment.
• Background in customer service.
• Ability to multitask effectively.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, connect them with the right tax professional, and schedule appointments. You’ll support in-person, phone, and virtual service while maintaining a tidy, organized office environment and assisting with additional duties as needed.

This seasonal role emphasizes delivering outstanding client experiences and building relationships that grow stronger over time.