Seasonal Client Service & Reception Specialist

H&R Block, Inc.; Myrtle Beach (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax professional. This role emphasizes personalized service and building client relationships.

You will schedule appointments, ensure client needs are met in person, over the phone, or virtually, and help keep the office clean and organized. Prior customer service experience and proficiency with Microsoft Office are preferred, along with a

Qualifications

• Experience in a fast-paced environment is required.
• Customer service experience is preferred.
• Ability to multi-task and manage time effectively.
• Proficiency with Microsoft Office and office software.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Fast-paced work

Customer service

Multi-tasking

Time management

MS Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax professional. This role emphasizes personalized service and building client relationships.

You will schedule appointments, ensure client needs are met in person, over the phone, or virtually, and help keep the office clean and organized. Prior customer service experience and proficiency with Microsoft Office are preferred, along with a