Seasonal Client Service Pro — Welcoming, Scheduling & Support

H&R Block, Inc.; Paddock Lake (WI); On-site; USD 15,000 - 21,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax professional. This role emphasizes frontline service in a fast-paced office.

You will help ensure client needs are met in person, over the phone, or virtually, assist with scheduling, and maintain a tidy, organized office with your team. A high school diploma and flexible schedule are preferred.

Qualifications

• Experience in a fast-paced environment is preferred.
• Customer service background is desirable.
• Ability to multi-task and stay organized.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Microsoft Office

Phone etiquette

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax professional. This role emphasizes frontline service in a fast-paced office.

You will help ensure client needs are met in person, over the phone, or virtually, assist with scheduling, and maintain a tidy, organized office with your team. A high school diploma and flexible schedule are preferred.