Seasonal Client Service Pro — Welcome & Match Clients

H&R Block; Chesterton (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Chesterton, IN. You will answer phones, greet clients, and help connect customers with the right tax professionals while coordinating scheduling and ensuring excellent service in person, over the phone, or virtually.

This role emphasizes strong customer service, multitasking, and Microsoft Office proficiency within a fast-paced office setting. Flexible schedule and multiple locations may apply.

Qualifications

• High school diploma or equivalent required.
• Flexible schedule and/or in multiple locations preferred.
• Sales/marketing experience is a plus.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Customer service

Phone handling

Scheduling

Multi-tasking

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Chesterton, IN. You will answer phones, greet clients, and help connect customers with the right tax professionals while coordinating scheduling and ensuring excellent service in person, over the phone, or virtually.

This role emphasizes strong customer service, multitasking, and Microsoft Office proficiency within a fast-paced office setting. Flexible schedule and multiple locations may apply.