Seasonal Client Service Concierge | Receptionist

H&R Block; Delphi (IN); On-site; USD 28,000 - 36,000; Part time

Job summary

H&R Block in Delphi, IN is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will support scheduling and maintain a friendly, organized office environment.

Ideal candidates bring experience in fast-paced customer service, strong multitasking and time-management skills, and proficiency with Microsoft Office. Flexible locations and hours may be required.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Delphi, IN is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will support scheduling and maintain a friendly, organized office environment.

Ideal candidates bring experience in fast-paced customer service, strong multitasking and time-management skills, and proficiency with Microsoft Office. Flexible locations and hours may be required.