Seasonal Client Service Pro: Warm Welcome & Scheduling

H&R Block; Baxter (MN); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block in Minnesota Baxter is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert.

You will schedule appointments, ensure client needs are met across in-person, phone, or virtual interactions, and keep the office organized while supporting the team in a fast-paced environment. This role emphasizes delivering friendly service and performing additional duties as assigned.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Organizational skills

Time-management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Minnesota Baxter is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert.

You will schedule appointments, ensure client needs are met across in-person, phone, or virtual interactions, and keep the office organized while supporting the team in a fast-paced environment. This role emphasizes delivering friendly service and performing additional duties as assigned.