Seasonal Client Service & Reception Specialist

H&R Block; Bemidji (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

H&R Block in Bemidji, MN is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones and connect customers with the right tax professional. You will help schedule appointments and support the team in serving clients in person, by phone, or virtually.

The role emphasizes being friendly, organized, and able to multi-task in a fast-paced environment; a high school diploma and flexibility to work across locations are preferred.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Job description

H&R Block in Bemidji, MN is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones and connect customers with the right tax professional. You will help schedule appointments and support the team in serving clients in person, by phone, or virtually.

The role emphasizes being friendly, organized, and able to multi-task in a fast-paced environment; a high school diploma and flexibility to work across locations are preferred.