Seasonal Client Service Pro — Tax Office

H&R Block, Inc.; California; In loco; USD 23.000 - 28.000; Part-time

Descrizione del lavoro

H&R Block in California is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and connect them with the right tax professional. You will schedule appointments and ensure client needs are met across in-person, phone, or virtual channels.

Join a fast-paced, customer-focused team where you’ll maintain office organization, assist with diverse duties, and help deliver a warm, helpful experience to clients throughout the season.

Competenze

• Experience in a fast-paced environment.
• Customer service experience required.
• Ability to multitask.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Mansioni

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Conoscenze

Fast-paced environment

Customer service experience

Multitasking

Time management

Microsoft Office proficiency

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

H&R Block in California is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and connect them with the right tax professional. You will schedule appointments and ensure client needs are met across in-person, phone, or virtual channels.

Join a fast-paced, customer-focused team where you’ll maintain office organization, assist with diverse duties, and help deliver a warm, helpful experience to clients throughout the season.