Seasonal Client Service Pro - Receptionist

H&R Block, Inc.; Russell Springs (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to welcome clients and help them feel confident about their visits. You will greet clients and support them with friendly, professional service.

Responsibilities include answering phones, matching clients with the right tax professional, scheduling appointments, and ensuring client needs are met in person, over the phone, or virtually. Strong organization and basic computer skills are essential.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Phone etiquette

Office software

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to welcome clients and help them feel confident about their visits. You will greet clients and support them with friendly, professional service.

Responsibilities include answering phones, matching clients with the right tax professional, scheduling appointments, and ensuring client needs are met in person, over the phone, or virtually. Strong organization and basic computer skills are essential.