Seasonal Client Service Pro — Reception & Scheduling

H&R Block, Inc.; Fairbury (NE); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and support tax-season operations. You’ll greet clients, answer phones, and help direct them to the right tax professional, while maintaining a friendly, efficient office.

The role emphasizes multitasking, strong organization and a customer-service mindset, with opportunities to learn and grow within a busy, people-focused environment.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Skills

Customer service

Multitasking

Time management

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and support tax-season operations. You’ll greet clients, answer phones, and help direct them to the right tax professional, while maintaining a friendly, efficient office.

The role emphasizes multitasking, strong organization and a customer-service mindset, with opportunities to learn and grow within a busy, people-focused environment.