Seasonal Client Service Pro & Receptionist

H&R Block, Inc.; Greenwood (AR); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

H&R Block is seeking a seasonal Client Service Professional/Receptionist to wow clients now and in the future, by greeting visitors warmly, answering phones, and directing clients to the right tax professional.

You’ll schedule appointments, help ensure client needs are met across in-person, phone, or virtual channels, and keep the office clean and organized as part of a collaborative team in a fast-paced environment.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Proficient with Microsoft Office.
• High school diploma or equivalent.

Responsabilités

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Connaissances

Fast-paced environment

Customer service

Multi-tasking

Time management

Microsoft Office

Formation

High school diploma or equivalent

Description du poste

H&R Block is seeking a seasonal Client Service Professional/Receptionist to wow clients now and in the future, by greeting visitors warmly, answering phones, and directing clients to the right tax professional.

You’ll schedule appointments, help ensure client needs are met across in-person, phone, or virtual channels, and keep the office clean and organized as part of a collaborative team in a fast-paced environment.