Seasonal Client Service Pro & Receptionist

H&R Block, Inc.; Jacksonville (TX); On-site; USD 28,000 - 36,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients and help them navigate tax services. You’ll learn where to direct clients and how to connect them with the right tax professional, building relationships that grow stronger each year.

As a front-desk ambassador, you will answer phones, greet clients, schedule appointments, and ensure every client’s needs are met across in-person, phone, or virtual interactions.

Qualifications

• Experience in a fast-paced environment.
• Past customer service experience.
• Ability to multi-task.
• Strong organizational skills and time-management.
• Proficient with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients as requested.
• Ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.

Skills

Customer service

Multitasking

Organization

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients and help them navigate tax services. You’ll learn where to direct clients and how to connect them with the right tax professional, building relationships that grow stronger each year.

As a front-desk ambassador, you will answer phones, greet clients, schedule appointments, and ensure every client’s needs are met across in-person, phone, or virtual interactions.