Seasonal Client Service Pro | Front Desk & Tax Office

H&R Block, Inc.; Oceanside (NY); Presencial; USD 23.000 - 37.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role involves scheduling, intake, and coordinating with tax professionals to ensure a smooth client experience. Training will support growth into tax preparation or leadership.

The position requires availability to work evenings and weekends during tax season, and prior client-facing experience is preferred. The role is based in-office and not remote.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes and organize documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality.

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role involves scheduling, intake, and coordinating with tax professionals to ensure a smooth client experience. Training will support growth into tax preparation or leadership.

The position requires availability to work evenings and weekends during tax season, and prior client-facing experience is preferred. The role is based in-office and not remote.