Seasonal Client Service Pro | Receptionist

H&R Block, Inc.; Laurens (SC); On-site; USD 28,000 - 42,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Laurens, SC to greet clients, route them to the right tax professional, and schedule appointments. This role emphasizes friendly service across in-person, phone, and virtual channels and supports a fast-paced office environment.

The position is tied to a franchise office and involves maintaining courteous client interactions while assisting the team with daily tasks at the front desk.

Qualifications

• High school diploma or equivalent required.
• Experience in a fast-paced customer service environment.
• Ability to multi-task and manage time effectively.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Laurens, SC to greet clients, route them to the right tax professional, and schedule appointments. This role emphasizes friendly service across in-person, phone, and virtual channels and supports a fast-paced office environment.

The position is tied to a franchise office and involves maintaining courteous client interactions while assisting the team with daily tasks at the front desk.