Seasonal Client Service Pro & Scheduler

H&R Block, Inc.; Glennville (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax expert. You’ll help create a welcoming, efficient experience in our busy office.

You’ll thrive in a fast-paced environment, juggle multiple tasks, and maintain organized workflows while delivering friendly, personalized service to clients in person, over the phone, or virtually.

Qualifications

• Experience in a fast-paced environment.
• Experience in a customer service setting.
• Ability to multi-task effectively.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they prefer.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Fast-paced

Customer service

Multi-tasking

Time management

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax expert. You’ll help create a welcoming, efficient experience in our busy office.

You’ll thrive in a fast-paced environment, juggle multiple tasks, and maintain organized workflows while delivering friendly, personalized service to clients in person, over the phone, or virtually.