Seasonal Client Service & Front Desk Specialist

H&R Block, Inc.; Pennsylvania; On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

401(k) plan

Associate discount program

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in a fast-paced tax environment.

This in-person role provides a pathway into tax preparation or office leadership with training and team support. The position requires evenings and weekends during tax season, strong interpersonal skills, and proficiency with basic office software.

Qualifications

• Experience in a fast-paced client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage priorities throughout the day.
• Detail-oriented with solid organizational skills.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office cleanliness and organization to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Greet clients

Interpersonal skills

Multitasking

Organizational skills

Microsoft Office

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in a fast-paced tax environment.

This in-person role provides a pathway into tax preparation or office leadership with training and team support. The position requires evenings and weekends during tax season, strong interpersonal skills, and proficiency with basic office software.