Seasonal Client Service & Front Desk Specialist

H&R Block, Inc.; Brookville (PA); On-site; USD 18,000 - 21,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Brookville, PA to greet clients, manage scheduling, and support daily office operations in person during tax season.

You will work with a team of tax professionals and grow toward roles in tax preparation or office leadership with training and support. The ideal candidate has experience in fast-paced client service, strong interpersonal skills, and proficiency with basic office software.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using Microsoft Office, Teams and scheduling tools.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain organized, clean office to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Basic computer skills

Evenings & weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Brookville, PA to greet clients, manage scheduling, and support daily office operations in person during tax season.

You will work with a team of tax professionals and grow toward roles in tax preparation or office leadership with training and support. The ideal candidate has experience in fast-paced client service, strong interpersonal skills, and proficiency with basic office software.