Seasonal Front Desk Receptionist & Client Service

H&R Block, Inc.; Republic (WA); On-site; USD 24,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Benefits

Life & wellness program

Medical coverage

401(k) plan

Employee assistance program

Virtual fitness programs

Discount program

Travel insurance

Tax prep benefit

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to ensure a smooth, professional client experience throughout the visit. Greet clients, manage check-ins, and help organize documents while maintaining confidentiality.

This role offers growth potential into tax preparation or office leadership. This is an in-person position for the tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client interactions.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal communication

Multitasking

Organization

Confidentiality

Microsoft Office

Scheduling systems

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to ensure a smooth, professional client experience throughout the visit. Greet clients, manage check-ins, and help organize documents while maintaining confidentiality.

This role offers growth potential into tax preparation or office leadership. This is an in-person position for the tax season.