Seasonal Client Service Front Desk — Flexible Schedule

H&R Block, Inc.; Town of Spooner (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Wisconsin to greet clients, answer phones, and connect customers with the right tax professional.

You’ll schedule appointments and assist clients in person, over the phone, or virtually, while helping maintain an organized, welcoming office. The role requires multitasking, strong time-management, and basic Microsoft Office skills.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multitasking

Time management

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Wisconsin to greet clients, answer phones, and connect customers with the right tax professional.

You’ll schedule appointments and assist clients in person, over the phone, or virtually, while helping maintain an organized, welcoming office. The role requires multitasking, strong time-management, and basic Microsoft Office skills.