Seasonal Client Services Receptionist

H&R Block, Inc.; Amery (WI); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Wisconsin is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional for their needs.

You will schedule appointments, help ensure all client needs are met in person, over the phone, or virtually, and maintain a clean, organized office with teammates. Prior customer service and strong time management are preferred; a high school diploma or equivalent is required, with a flexible schedule

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task across competing demands.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Job description

H&R Block, Inc. in Wisconsin is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional for their needs.

You will schedule appointments, help ensure all client needs are met in person, over the phone, or virtually, and maintain a clean, organized office with teammates. Prior customer service and strong time management are preferred; a high school diploma or equivalent is required, with a flexible schedule