Seasonal Client Service & Front Desk (Evenings/Weekends)

H&R Block, Inc.; Fairfield (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage appointments, and support daily office operations in an in-person setting.

You will work with tax professionals to connect clients with the right services and assist with intake and document handling. Ideal candidates bring strong interpersonal skills, the ability to multitask, and comfort with basic computer tools.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Familiarity with basic computer programs including Office and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage appointments, and support daily office operations in an in-person setting.

You will work with tax professionals to connect clients with the right services and assist with intake and document handling. Ideal candidates bring strong interpersonal skills, the ability to multitask, and comfort with basic computer tools.