Seasonal Client Services Concierge

H&R Block, Inc.; Belton (SC); On-site; USD 18,000 - 24,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help connect customers with the right tax professional.

The role focuses on delivering friendly, personalized service in a fast-paced office environment, scheduling clients, and ensuring each visit meets their needs, whether in person, over the phone, or virtually. Franchisees control hiring decisions, and this office operates independently under H&R Block.

Qualifications

• Customer service experience in a fast-paced environment.
• Ability to multi-task and manage time effectively.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the appropriate tax professional.
• Schedule appointments as clients prefer.
• Maintain office cleanliness and resources with the team.
• Support franchisee with additional duties as needed.

Skills

Customer service

Phone etiquette

Multi-tasking

Time management

Organizational skills

MS Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help connect customers with the right tax professional.

The role focuses on delivering friendly, personalized service in a fast-paced office environment, scheduling clients, and ensuring each visit meets their needs, whether in person, over the phone, or virtually. Franchisees control hiring decisions, and this office operates independently under H&R Block.