Seasonal Client Service Concierge | Flexible Schedule

H&R Block, Inc.; Elizabeth City (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax expert. You’ll help schedule appointments and support a fast-paced, franchise office, ensuring every client feels valued from the moment they walk in.

This role emphasizes friendly service, strong organization, and teamwork across the office. You’ll assist clients in person, over the phone, or virtually, helping to meet their needs and maintain a

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients according to their preferences.
• Assist clients in person, over the phone, or virtually to meet their needs.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Organizational & time-management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax expert. You’ll help schedule appointments and support a fast-paced, franchise office, ensuring every client feels valued from the moment they walk in.

This role emphasizes friendly service, strong organization, and teamwork across the office. You’ll assist clients in person, over the phone, or virtually, helping to meet their needs and maintain a