Seasonal Client Service Concierge (Flexible Schedule)

H&R Block; Benson (MN); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block in Benson, Minnesota is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax expert.

You will schedule appointments, ensure needs are met across in-person, phone, or virtual channels, and help maintain a clean, organized office. Prior customer service experience and proficiency with Microsoft Office are preferred.

Qualifications

• Experience in a fast-paced environment.
• Previous customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Experience in fast-paced environment

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Benson, Minnesota is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax expert.

You will schedule appointments, ensure needs are met across in-person, phone, or virtual channels, and help maintain a clean, organized office. Prior customer service experience and proficiency with Microsoft Office are preferred.