Client Experience Specialist - Flexible Schedule & Reception

H&R Block, Inc.; Blue Earth (MN); On-site; USD 19,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Minnesota to greet clients, answer phones and connect them with the right tax professional.

You will schedule appointments, support in person, over the phone or virtually, and help ensure every client leaves satisfied while keeping the office tidy and organized.

Join a franchise office that values friendly, efficient service and the opportunity to learn and grow with a trusted brand.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task and stay organized.
• Strong time-management skills and attention to detail.
• Proficient with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members

Skills

Customer service

Multi-tasking

Time management

MS Office

Fast-paced

Education

High school diploma or equivalent

Tools

MS Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Minnesota to greet clients, answer phones and connect them with the right tax professional.

You will schedule appointments, support in person, over the phone or virtually, and help ensure every client leaves satisfied while keeping the office tidy and organized.

Join a franchise office that values friendly, efficient service and the opportunity to learn and grow with a trusted brand.