Seasonal Client Service Receptionist — Fast-Paced & Impactful

H&R Block, Inc.; Las Vegas (NM); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block in Las Vegas, NM is seeking a friendly Client Service Professional/Receptionist for the upcoming busy season. You will greet clients, answer phones, and connect them with the right tax professional to help them feel supported from the first impression.

This role emphasizes multitasking, strong organization, and a welcoming attitude as you schedule appointments, maintain a tidy office, and assist clients in person, over the phone, or virtually when needed.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service

Multi-tasking

Phone etiquette

Microsoft Office

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Las Vegas, NM is seeking a friendly Client Service Professional/Receptionist for the upcoming busy season. You will greet clients, answer phones, and connect them with the right tax professional to help them feel supported from the first impression.

This role emphasizes multitasking, strong organization, and a welcoming attitude as you schedule appointments, maintain a tidy office, and assist clients in person, over the phone, or virtually when needed.