Seasonal Client Service Concierge

H&R Block, Inc.; Artesia (NM); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Artesia, NM.

You will answer phones, greet clients, and help connect them with the right tax professional while scheduling appointments and ensuring each client’s needs are met in person, over the phone, or virtually. This role emphasizes friendly client interactions, multitasking in a fast-paced office, and keeping the workspace organized.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Artesia, NM.

You will answer phones, greet clients, and help connect them with the right tax professional while scheduling appointments and ensuring each client’s needs are met in person, over the phone, or virtually. This role emphasizes friendly client interactions, multitasking in a fast-paced office, and keeping the workspace organized.