Seasonal Client Receptionist & Scheduler

H&R Block, Inc.; Fallon (NV); On-site; USD 21,000 - 41,000; Part time

Job summary

H&R Block in Fallon, NV is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax expert. You will schedule appointments and ensure client needs are met across in-person, phone, or virtual channels.

This role requires a friendly, detail-oriented individual with prior customer service experience and strong multitasking skills, capable of maintaining a clean, organized office environment.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients’ needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Organizational/time-management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Fallon, NV is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax expert. You will schedule appointments and ensure client needs are met across in-person, phone, or virtual channels.

This role requires a friendly, detail-oriented individual with prior customer service experience and strong multitasking skills, capable of maintaining a clean, organized office environment.