Seasonal Client Experience Specialist

H&R Block, Inc.; West New York (NJ); On-site; USD 22,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist in New Jersey. You will greet clients, manage check-in and scheduling, and support daily operations in-office alongside tax professionals.

This temporary, in-person role emphasizes confidentiality, organization, and strong customer service. Training and a team-oriented environment help you grow toward tax preparation or office leadership.

Qualifications

• Experience in fast-paced, client-centric settings.
• Strong interpersonal and communication abilities.
• Able to multitask and manage priorities.
• Excellent organizational skills and attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Organization

Computer skills

Evenings and weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist in New Jersey. You will greet clients, manage check-in and scheduling, and support daily operations in-office alongside tax professionals.

This temporary, in-person role emphasizes confidentiality, organization, and strong customer service. Training and a team-oriented environment help you grow toward tax preparation or office leadership.