Seasonal Client Experience Specialist

Jackson Hewitt - CLP; Teaticket (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Advancement opportunities

Training & development

Full-time and part-time positions

Teladoc

Job summary

Jackson Hewitt - CLP in Massachusetts is seeking a Seasonal Client Support Associate to welcome clients, confirm appointments, and provide essential assistance while they wait. You will engage with customers, distribute marketing materials, and help ensure a smooth office experience.

The role emphasizes strong interpersonal communication, adaptability in a fast-paced retail setting, and a willingness to learn.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and ensure exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times and provide essential support.

Skills

Interpersonal skills

Communication skills

Retail environment

Computer proficiency

Customer service experience

Willingness to learn

Job description

Jackson Hewitt - CLP in Massachusetts is seeking a Seasonal Client Support Associate to welcome clients, confirm appointments, and provide essential assistance while they wait. You will engage with customers, distribute marketing materials, and help ensure a smooth office experience.

The role emphasizes strong interpersonal communication, adaptability in a fast-paced retail setting, and a willingness to learn.