Seasonal Client Experience Specialist

Jackson Hewitt - CLP; Halifax (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are,

Flexible Schedule Options – Work that

Job summary

Jackson Hewitt - CLP is seeking a Seasonal Client Support Associate to be the friendly face for our offices, delivering excellent client experiences and essential support.

You will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. This role offers flexible scheduling and opportunities for advancement within the organization.

Qualifications

• Strong interpersonal and communication skills in a fast-paced retail setting.
• Experience in customer service or sales is preferred but not required.
• Basic computer proficiency and ability to troubleshoot.

Responsibilities

• Engage with clients and provide exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Customer service

Job description

Jackson Hewitt - CLP is seeking a Seasonal Client Support Associate to be the friendly face for our offices, delivering excellent client experiences and essential support.

You will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. This role offers flexible scheduling and opportunities for advancement within the organization.