Client Experience & Support Associate

Jackson Hewitt - CLP; Boston (MA); Presencial; USD 21 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are 

Flexible Schedule Options – Work that,

Resumo da oferta

Jackson Hewitt - CLP in Boston is seeking a Seasonal Client Support Associate to be the friendly face for visitors, ensuring excellent client experiences and providing essential support.

You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. This is a customer-focused role with opportunities for advancement and a friendly team environment.

Qualificações

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilidades

Conhecimentos

Interpersonal skills

Communication

Retail experience

Computer skills

Customer service

Descrição da oferta de emprego

Jackson Hewitt - CLP in Boston is seeking a Seasonal Client Support Associate to be the friendly face for visitors, ensuring excellent client experiences and providing essential support.

You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. This is a customer-focused role with opportunities for advancement and a friendly team environment.