Seasonal Client Support Specialist

Jackson Hewitt - CLP; North Attleborough (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are

Job summary

Jackson Hewitt - CLP is hiring a Seasonal Client Support Associate in Massachusetts. The role focuses on delivering exceptional client experiences, confirming appointments, following up with clients, and distributing marketing materials to keep clients engaged during wait times.

We offer a welcoming, customer service-oriented environment with opportunities for advancement and training. Flexible scheduling and growth potential are highlighted in the onboarding process.

Qualifications

• Strong interpersonal and communication abilities are essential.
• Experience in a fast-paced retail environment is a plus.
• Basic computer proficiencies and troubleshooting capability are required.
• Prior customer service or sales experience is preferred but not mandatory.

Responsibilities

• Engage with clients in offices and create a welcoming experience.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Basic computer skills

Troubleshooting

Customer service experience

Sales experience (preferred)

Job description

Jackson Hewitt - CLP is hiring a Seasonal Client Support Associate in Massachusetts. The role focuses on delivering exceptional client experiences, confirming appointments, following up with clients, and distributing marketing materials to keep clients engaged during wait times.

We offer a welcoming, customer service-oriented environment with opportunities for advancement and training. Flexible scheduling and growth potential are highlighted in the onboarding process.