Seasonal Client Concierge – Tax Office Receptionist

H&R Block, Inc.; Clifton (NJ); Vor Ort; USD 22.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a Client Service Professional / Receptionist for the Clifton, NJ area to warmly greet clients and manage daily office operations in-person during the tax season.

You will schedule appointments, route clients to the right tax professional, and support documentation and check-in processes while upholding confidentiality and a professional client experience. This seasonal role offers opportunities for growth into tax preparation or office leadership.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.

Aufgaben

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Interpersonal skills

Multitasking

Organizational skills

Attention to detail

Communication

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a Client Service Professional / Receptionist for the Clifton, NJ area to warmly greet clients and manage daily office operations in-person during the tax season.

You will schedule appointments, route clients to the right tax professional, and support documentation and check-in processes while upholding confidentiality and a professional client experience. This seasonal role offers opportunities for growth into tax preparation or office leadership.