Seasonal Client Concierge & Receptionist – Tax Office

H&R Block, Inc.; Vernon (CT); On-site; USD 19,000 - 28,000; Full time

Job summary

H&R Block, Inc. in Vernon CT is seeking a seasonal Client Service Professional / Receptionist to be the first welcoming face for clients. In this in-person role, you will manage scheduling, support daily office operations, and work with tax professionals.

This position offers training and growth potential within tax services or leadership paths. The role emphasizes client service, organization, and teamwork, with opportunities to learn more about tax processes while contributing to a

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and project a welcoming, professional first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain a clean, organized office for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle confidential client information with discretion and care.

Skills

Interpersonal communication

Multitasking

Team collaboration

Customer service

Professional demeanor

Education

High school diploma / GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Vernon CT is seeking a seasonal Client Service Professional / Receptionist to be the first welcoming face for clients. In this in-person role, you will manage scheduling, support daily office operations, and work with tax professionals.

This position offers training and growth potential within tax services or leadership paths. The role emphasizes client service, organization, and teamwork, with opportunities to learn more about tax processes while contributing to a