Seasonal Client Concierge & Scheduling Pro

H&R Block, Inc.; Putnam (CT); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients and manage urgent front-desk tasks. You’ll connect clients with the right tax professional, schedule appointments, and ensure high service levels whether in person or virtually.

This role emphasizes responsiveness, organization, and teamwork in a fast-paced franchise office. The position supports client interactions across multiple channels and requires a friendly, proactive approach to deliver

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task and stay organized.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met in person, on the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Fast-paced

Customer service

Multi-tasking

Organization

Microsoft Office

Education

High school diploma or equivalent

Tools

MS Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients and manage urgent front-desk tasks. You’ll connect clients with the right tax professional, schedule appointments, and ensure high service levels whether in person or virtually.

This role emphasizes responsiveness, organization, and teamwork in a fast-paced franchise office. The position supports client interactions across multiple channels and requires a friendly, proactive approach to deliver