Seasonal Client Concierge & Sales Support

Brobston Group; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Brobston Group is seeking a Guest Services Coordinator to enhance the in-store client experience through hospitality, product assistance, and coordination with store teams. You will help build client relationships and support sales and service goals.

Responsibilities include welcoming clients, assisting with product questions, coordinating with sales pros, and aiding with transactions, shipping, and store-to-store efforts.

Qualifications

• Strong written and verbal communication, interpersonal, organizational, and multitasking skills.
• Proactive approach, attention to detail, and pride in personal presentation.
• Experience preferred; computer skills including Word, Excel, PowerPoint, and Outlook.
• Ability to operate a register, stand and walk for extended periods, lift up to 30 pounds, and climb a ladder as trained.

Responsibilities

• Welcome clients and assist with hospitality needs, product questions, and store services.
• Build relationships with clients by phone and electronic communication, and facilitate sales or connect clients with sales professionals.
• Support sales teams with transactions, product requests, shipping, alterations, and store-to-store coordination.
• Help maintain store presentation, prepare for opening and closing, and assist with marketing and public relations requests.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Attention to detail

Professional presentation

Tools

Word

Excel

PowerPoint

Outlook

Job description

Brobston Group is seeking a Guest Services Coordinator to enhance the in-store client experience through hospitality, product assistance, and coordination with store teams. You will help build client relationships and support sales and service goals.

Responsibilities include welcoming clients, assisting with product questions, coordinating with sales pros, and aiding with transactions, shipping, and store-to-store efforts.