Seasonal Client Concierge & Receptionist (Tax Office)

H&R Block, Inc.; Landover Hills (MD); On-site; USD 21,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Seasonal role

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will coordinate with tax professionals to connect clients with the right expert and handle check-in processes with discretion and care.

The role emphasizes evenings and weekends during tax season, with opportunities to grow into tax preparation or office leadership within a supportive team.

Qualifications

• Experience in fast-paced, client-centric settings.
• Strong communication and interpersonal skills for client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and follow-through.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including document organization.
• Maintain office organization for a professional client experience.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication

Multitask

Attention to detail

Team collaboration

Office systems

Education

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will coordinate with tax professionals to connect clients with the right expert and handle check-in processes with discretion and care.

The role emphasizes evenings and weekends during tax season, with opportunities to grow into tax preparation or office leadership within a supportive team.