Seasonal Client Concierge & Receptionist – Tax Season

H&R Block, Inc.; Belton (TX); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will handle client check-in, scheduling, and administrative tasks alongside tax professionals, ensuring a smooth, professional experience.

This in-person position requires strong communication, multitasking, and confidentiality, with opportunities to grow into tax preparation or leadership roles within a busy tax office.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; team-oriented and professional.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.

Responsabilités

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Connaissances

Customer service

Interpersonal skills

Multitasking

Office administration

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will handle client check-in, scheduling, and administrative tasks alongside tax professionals, ensuring a smooth, professional experience.

This in-person position requires strong communication, multitasking, and confidentiality, with opportunities to grow into tax preparation or leadership roles within a busy tax office.