Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Eldred Township (PA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block in Eldred Township, PA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You will manage scheduling, assist daily office operations, and support tax professionals.

This in-person role offers training and a path into tax preparation or office leadership. Ideal candidates have client service experience, strong communication, and the flexibility to work evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and collaboration with team members.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Familiarity with Microsoft Office and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Customer service

Interpersonal communication

Multitasking

Attention to detail

Microsoft Office

Scheduling systems

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block in Eldred Township, PA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You will manage scheduling, assist daily office operations, and support tax professionals.

This in-person role offers training and a path into tax preparation or office leadership. Ideal candidates have client service experience, strong communication, and the flexibility to work evenings and weekends during tax season.