Seasonal Client Concierge & Office Specialist

H&R Block, Inc.; Seymour (CT); On-site; USD 22,000 - 28,000; Part time

Job summary

H&R Block in Seymour, CT is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations alongside tax professionals. This in-person role offers training and a path into tax preparation or office leadership, requiring strong interpersonal skills, multitasking, and confidentiality while handling client documents.

The position emphasizes a welcoming front desk, collaboration with tax experts, and a commitment to maintaining

Qualifications

• Experience in fast-paced, client-centric environments.
• Ability to multitask and manage multiple priorities.
• Strong attention to detail and follow-through.
• Able to maintain confidentiality with client information.
• Proficiency with Microsoft Office and scheduling tools.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Customer service

Basic computer skills

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Seymour, CT is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations alongside tax professionals. This in-person role offers training and a path into tax preparation or office leadership, requiring strong interpersonal skills, multitasking, and confidentiality while handling client documents.

The position emphasizes a welcoming front desk, collaboration with tax experts, and a commitment to maintaining