Seasonal Client Concierge & Office Coordinator

H&R Block, Inc.; Collierville (TN); On-site; USD 24,000 - 34,000; Part time

Job summary

H&R Block in Memphis, TN is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, and support daily operations alongside tax professionals.

This in-person role offers training and potential growth into tax preparation or leadership. As a first point of contact, you’ll handle calls, schedule appointments, and coordinate with staff to ensure a smooth client experience.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Proficiency with Microsoft Office, Teams, and scheduling systems.
• Available to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Skills

Greet clients

Customer service

Multi-tasking

Communication

Team collaboration

Attention to detail

Scheduling

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Memphis, TN is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, and support daily operations alongside tax professionals.

This in-person role offers training and potential growth into tax preparation or leadership. As a first point of contact, you’ll handle calls, schedule appointments, and coordinate with staff to ensure a smooth client experience.