Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Patterson (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Patterson, CA is hiring a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You’ll greet clients, manage check-ins and scheduling, and support daily operations alongside tax professionals.

This in-person role offers a pathway into tax preparation or office leadership with training provided. The position requires strong communication, multitasking, organization, and comfort with basic computer tools.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal skills

Multitasking

Organizational skills

Computer literacy

Evenings & weekends availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Patterson, CA is hiring a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You’ll greet clients, manage check-ins and scheduling, and support daily operations alongside tax professionals.

This in-person role offers a pathway into tax preparation or office leadership with training provided. The position requires strong communication, multitasking, organization, and comfort with basic computer tools.