Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; North Bellmore (NY); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, answer calls, and coordinate appointments with tax professionals.

This in-person role supports daily office operations and offers a pathway into tax preparation or leadership with training. Ideal candidates bring client-focused experience, strong communication, multitasking ability, and reliability.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using Microsoft Office, Teams and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal communication

Multitasking

Attention to detail

Scheduling tools

Education

High school diploma/GED

Tools

Microsoft Office/Teams

Scheduling systems

Job description

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, answer calls, and coordinate appointments with tax professionals.

This in-person role supports daily office operations and offers a pathway into tax preparation or leadership with training. Ideal candidates bring client-focused experience, strong communication, multitasking ability, and reliability.