Seasonal Client Concierge & Front Desk — Tax Office

H&R Block, Inc.; Berdines Corners (NJ); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in New Jersey to be the welcoming face for clients and manage scheduling alongside a team of tax professionals.

This in-person role supports daily operations and offers a potential path into tax preparation or office leadership. Responsibilities include greeting clients, handling calls and appointments, processing check-ins, keeping the office organized, and protecting client information with confidentiality.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Process check-ins and document intake.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Multitasking

Communication

Office software

Scheduling systems

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in New Jersey to be the welcoming face for clients and manage scheduling alongside a team of tax professionals.

This in-person role supports daily operations and offers a potential path into tax preparation or office leadership. Responsibilities include greeting clients, handling calls and appointments, processing check-ins, keeping the office organized, and protecting client information with confidentiality.